Zokin app

Zokin app

Deliverables

UX research · Strategy · Product design · Branding

Diseño Zokin App para comercios - David Ramirez - Ramiz

It connects you with the small shops in your neighborhood.

Diseño Zokin App para comercios - David Ramirez - Ramiz

It connects you with the small shops in your neighborhood.

Diseño Zokin App para comercios - David Ramirez - Ramiz

It connects you with the small shops in your neighborhood.

Client

TFM Master UX/UI

Rol

Brand Designer · UX/UI Designer

Deliverables

UX research · Strategy · Product design · Branding

Industry

Retail

Year

2022

Introducción

Zokin es un App diseñada para los pequeños comercios de tu barrio, para quienes en un mercado digital cada vez más exigente, buscan competir con su cualidad más importante: La cercanía.

Zokin es un App diseñada para los pequeños comercios de tu barrio, para quienes en un mercado digital cada vez más exigente, buscan competir con su cualidad más importante: La cercanía.

Zokin es un App diseñada para los pequeños comercios de tu barrio, para quienes en un mercado digital cada vez más exigente, buscan competir con su cualidad más importante: La cercanía.

A new identity

A new identity

Since the Living LAB concept is not widely understood, we decided to create a brand that would lead to thinking about playful digital spaces, where the sum of information creates new things, and voilà! the Bit-A-Bit brand was born. The logo mixes pixel-style graphics with an adapted typography, and includes a person-like icon. We designed the brand to be easy to understand, showing how digital tools can be good for us.

Our vision

Our vision

Minimize the digital divide to maximize the involvement of the educational community.

Minimize the digital divide to maximize the involvement of the educational community.

Problem

Problem

La mayoría de pequeños comerciantes compite de tú a tú con las grandes marcas en el comercio online, dejando al margen las cualidades que los destacan y que fidelizan a sus clientes.

La mayoría de pequeños comerciantes compite de tú a tú con las grandes marcas en el comercio online, dejando al margen las cualidades que los destacan y que fidelizan a sus clientes.

Marta, 52 years old

Owner of esoteric shop and fortune teller

"Small businesses are more family-like. You find more human warmth. In large stores, it's all self-service."

Marta, 52 years old

Owner of esoteric shop and fortune teller

"Small businesses are more family-like. You find more human warmth. In large stores, it's all self-service."

of the respondents are loyal to nearby stores.

65%

of the respondents are loyal to nearby stores.

65%

Ana, 28 years old

Creative copywrite

"It's true that I shop online a lot, but I still like to make several purchases at the stores in my neighborhood. It makes me feel good knowing that I'm supporting people who deserve it"

Ana, 28 years old

Creative copywrite

"It's true that I shop online a lot, but I still like to make several purchases at the stores in my neighborhood. It makes me feel good knowing that I'm supporting people who deserve it"

Emanuel, 60 years old

80s football clothing and accessories

"I know my products won't be relevant on stores like Shopify and Amazon. I'm sure that if I sell well, Amazon will copy my product"

Emanuel, 60 years old

80s football clothing and accessories

"I know my products won't be relevant on stores like Shopify and Amazon. I'm sure that if I sell well, Amazon will copy my product"

interviewed

100

20

surveyed

interviewed

100

20

surveyed

Lydia, 51 years old

Administrative Assistant

"What I value about neighborhood stores is the friendly service, the proximity, and how they bring so much life to the neighborhood. Whenever I pass by, they greet me by name; we already know each other"

Lydia, 51 years old

Administrative Assistant

"What I value about neighborhood stores is the friendly service, the proximity, and how they bring so much life to the neighborhood. Whenever I pass by, they greet me by name; we already know each other"

Learnings

Learnings

There is no digital product tailored to the qualities of small neighborhood stores, which leads them to use tools designed for large retailers. As a result, potential customers do not empathize with their businesses or trust them with their online purchases.

Learnings

There is no digital product tailored to the qualities of small neighborhood stores, which leads them to use tools designed for large retailers. As a result, potential customers do not empathize with their businesses or trust them with their online purchases.

Pow! We have an idea

Pow! We have an idea

Taking inspiration from classic computer windows, we created a flexible design system. This system could be used in many different ways for various communication needs. It helped us maintain a consistent and adaptable style that was easy to recognize. The best part was that different teams could use this system easily, without always needing a designer to check every detail.

Publish daily in The Showcase

Publish daily in The Showcase

Discover day by day the most outstanding products, promotions, and events. This is a space for the most recent publications from the stores you follow. Here you have everything you need to not let go of what you liked. You can contact the seller in case of any doubt, save it to your favorites, or send it directly to the shopping bag.

Segment your search in My Neighborhood

Segment your search in My Neighborhood

Customize your neighborhood with the stores you like the most. Through the search engine, you can access the stores you usually frequent and discover many more. In the store profile, you'll have all the necessary info to decide if you want to contact someone or go to their physical store without wasting time. But wait, there's more: you can not only search for stores, but also products! Search for anything you're interested in, and you'll see reflected those stores that have it near you. Additionally, you'll find detailed information about the product, the seller's reference, and community opinions.

Bye shopping lists, hello FAV BAG

Bye shopping lists, hello FAV BAG

We have created two functions that will help you better manage your purchases: *Favorites and Compare*. In Favorites, you can create different folders with the products you have saved, and through the *Compare* function, you can select some of these products to find relevant information that will help you make a better purchase decision.

What did I learn?

What did I learn?

What did I learn?

Keep it simple

Keep it simple

Being a new project, we had many ideas and wanted to design them all without considering two key things: the resources needed to develop a product of this scale and the amount of information needed to make everything work. This allowed me to understand the value of prioritizing key functions, the keys behind an MVP, and the phases a digital product should have.

Don't forget the basics

Don't forget the basics

When developing Zokin's visual identity, we set aside accessibility principles, which led us to make design decisions that are counterproductive for the brand. This helped me to review my idea of branding, to which I now add the importance of being a brand that not only empathizes through its discourse but also through how it presents itself and interacts with its audience in the digital space.

Design tools

Hey! You made it this far.

Can I assume then that you liked what you saw and are considering contacting me 😃? Leave me a message so we can start co-creating.

Hey! You made it this far.

Can I assume then that you liked what you saw and are considering contacting me 😃? Leave me a message so we can start co-creating.

Hey! You made it this far.

Can I assume then that you liked what you saw and are considering contacting me 😃? Leave me a message so we can start co-creating.

Creactivism for a better society.

Ramiz© 2025

Barcelona

Creactivism for a better society.

Ramiz© 2025

Barcelona

Creactivism for a better society.

Ramiz© 2025

Barcelona